1.0    Hello, and thanks for visiting GRID Braehead.

1.2    These terms of use are important as they explain some key things about the Site, your purchases from retailers on the Site and our role regarding such purchases.  These terms form a legally binding contract between you and us and govern your use of the Site. You should read these terms alongside our privacy policy and our cookies policy, which set out how we collect personal data from you, what we do with it and why.

1.3     If you do anything in breach of these terms, we may terminate your right to use the Site.

1.4    We do occasionally update these terms so you should return to this page and read it through again from time to time. The last time we updated these terms was during November 2020.  Your use of the Site will be taken as your acceptance of the latest version of these terms.

2   Are there any eligibility requirements to use the Site?

2.1    In order to operate the Site responsibly we do need to apply a few simple rules as follows:

(a)    Children under the age of 16 should only use the Site with the permission and under appropriate supervision of a parent or guardian and such parents or guardians of anyone under 16 using the Site should review these terms of use carefully.

(b)    The Site is designed for use within the UK.  If you are accessing the Site from outside the UK, you will be responsible for compliance with any local laws that may affect it’s use, to the extent where such laws may be applicable.

3    What other rules apply?

3.1    You may only use the Site for your own personal, non-commercial and lawful use, and only in accordance with these terms.

3.2    You are not allowed to:

(a)    scrape the Site, create a database based on its contents or do anything similar,

(b)    hack or attempt to breach security or interfere with the proper working of the Site,

(c)    use the Site for anything illegal or immoral, including the sending of any content that is unlawful, threatening, abusive, libellous, pornographic, obscene, vulgar, indecent, offensive, infringes intellectual property rights or the rights of any person, or which, in opinion is contrary to the standards of behaviour that we expect from users of the Site or which may have a detrimental impact upon reputation.

(d)    use the Site to transmit any data that contains viruses, trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code, or

(e)    create links to the Site from any other website without our prior written permission.

4      What about access to the Site and its content?

4.1    It is your responsibility to ensure that your computer or device meets all the necessary technical requirements to access and use the Site.

4.2    Like all websites, it is not possible to guarantee the Site will always be available or that it will be error-free.  Also, we may withdraw, modify or suspend the Site at any time.

4.3    We are not responsible for any content on the Site from the retailers.  Also, we cannot give any guarantee, representation or warranty as to the accuracy, completeness, correctness, reliability, integrity, quality, fitness for purpose or originality of any content of the Site.

4.4    We cannot guarantee that any content of the Site will be free from viruses or similar code.  It is your responsibility to implement appropriate anti-virus software and firewalls to protect your devices and content.

5    Who owns the Site and its contents, and what are my rights?

5.1    We grant you a limited non-transferrable license to browse the Site and to make personal use of the Site in accordance with these terms.

5.2    We and our licensors own all right, title and interest in, and all intellectual property rights (including copyright, database rights, patents, trademarks, designs, know-how, confidential information and any other similar protected rights in any country) in the Site.   The brands and logos of the retailers together with images of their products and other website content, are owned by them and their licensors.  Nothing in these terms gives you any rights in respect of any intellectual property owned by us or our licensors except for the licence set out in section 5.1 above.

6    What about privacy?

We take your privacy rights very seriously.  Please read our privacy policy and our cookies policy to understand how we use and look after the information you provide to us.

7    What about links to other websites?

The Site includes links to external websites from the products displayed on our Site.  We have no control over the content of these websites or for anything provided by them so we are not able to accept any responsibility for these websites or any loss or damage that may arise from your use of them.  The fact that we include links to such external websites does not imply any endorsement of, or association with, their operators or their products.

8    What warranties and liability apply?

8.1    We do not exclude our liability:

(a)    for fraudulent misrepresentation;

(b)    for death or personal injury caused by our negligence, or

(c)    for anything else we are not allowed to under applicable law.

8.2    Subject to those areas we don’t exclude as explained in section 8.1 above:

(a)    You understand and agree that your use of the Site is on an ‘as is’ and ‘as available’ basis and at your sole risk, and we are not liable for damages or loss you may suffer as a result of using or relying on it (or from its unavailability) including any businesses losses of any kind, any loss of profits, lost bargain, wasted time, or for any indirect or consequential losses.

(b)    We are not responsible for the retailers on the Site, for your orders or deliveries, or for their products and services, or any related problems you may suffer.

(c)    We do not make any representations warranties or terms about the Site or its operation or contents that are not set out in these terms, including any relating to fitness for purpose, quality, whether the Site will meet your requirements, its availability, the products or services available from retailers on the Site, or their availability or delivery.

(d)    In any event, any liability we do have for losses you suffer is strictly limited to losses that were reasonably foreseeable.

9    What law applies?

These terms and conditions are governed by Scottish law, and any dispute regarding them or the Site will only be dealt with by the Scottish courts.  Nothing shall prevent us from bringing proceedings to protect our intellectual property rights before any competent court.

10    What other general provisions apply?

10.1    This Agreement includes everything we have agreed with you about the Site and your use of the Site. No other terms or conditions apply (other than our privacy policy and our cookies policy).  Also, it is personal to you and you may not transfer or assign any of your rights or obligations under it.

10.2    If any part of these terms is unenforceable for any reason then it will be removed, and the remaining terms shall survive.

10.3    If we fail to enforce any of these terms, or delay in doing so, we do not waive our right to do so.

10.4    These terms may not be changed by you unless we agree in writing.

11    How can I contact you?

Please submit any questions, concerns or comments you have about these terms and conditions or any problems concerning the Site by email to info@gridbraehead.com

SUMMER SIDE QUESTS

By participating in GRID Summer Side Quests, participants and, where applicable, their parent or legal guardian agree to be bound by these Terms and Conditions. Please also read the Promoter's Privacy Policy in section 11 of this Terms & Conditions,  which explains how personal data is handled when registering for and taking part in the promotion.

1 Promoter

1. The promoter of GRID Summer Side Quests is XPE Braehead Limited, PO Box 512, Telford, TF2 2JA, United Kingdom (the "Promoter").
2. Questions about the promotion should be sent to info@gridbraehead.com.

2. Promotion Period and location

1. GRID Summer Side Quests will run from Monday 29 June 2026 to Friday 7 August 2026 inclusive (the "Promotional Period").
2. The promotion will operate on weekdays only, between 2:00pm and 6:00pm, at GRID Braehead.
3. The promotion will not operate on Saturdays, Sundays or outside the stated operating hours unless otherwise confirmed by the Promoter.
4. Participating GRID Braehead tenants are Gravity Active, Paradise Island Adventure Golf, Tenpin and Climbzone.
5. The Promoter may pause, amend or vary the live activity, the available quests, the operating times, the participating tenants, prizes or the redemption process where required for operational, safety, staffing, capacity, stock availability or other reasons outside the Promoter's reasonable control.

3. Eligibility

1. The promotion is open to children aged 5 to 14 years who are UK residents and who have the permission of a parent or legal guardian aged 18 or over to participate.
2. Parents and legal guardians may supervise, register on behalf of the participating child and provide contact details, but they are excluded from participating as entrants or claiming child reward prizes for themselves.
3. Employees, contractors, agents and suppliers of the Promoter, participating tenants or anyone professionally connected with the promotion or its administration, and members of their immediate families or households, are not eligible to enter.
4. The Promoter may request proof of eligibility, identity, age, booking status, parental/legal guardian consent or residency. Failure to provide satisfactory proof may result in disqualification.

4. How to participate

1. To participate, an eligible child must obtain a GRID Summer Side Quests stamp card during the Promotional Period and register via the GRID website (gridbraehead.com) to receive the weekly quests.
2. No purchase is necessary to register. Once registered participants will receive weekly quests, take part in free quests or submit a stamp card for the main giveaway. Some tenant quests and stamp-earning opportunities require paid participation in a tenant activity.
3. The participant must complete eligible quests at participating tenants, as illustrated in section 2 of the Terms & Conditions, to collect stamps on their stamp card during the Promotional Period.
4. Quest requirements may vary by tenant and by week. Participants must follow the instructions supplied by the Promoter, the event team and each participating tenant.
5. Some quests may be free to complete. Other quests may require paid participation in a tenant activity, such as a booking or admission to the relevant leisure activity.
6. Where a quest requires a booking or paid tenant activity, one valid family booking allows up to two children from that family booking to receive the relevant stamp, provided the Promoter, event team or participating tenant is satisfied that the applicable quest requirement has been completed.
7. Stamps must be collected at the time of participation and cannot be added retrospectively unless the Promoter decides otherwise at its sole discretion.
8. Lost, stolen, damaged, incomplete or illegible stamp cards cannot be replaced. The Promoter is not responsible for stamp cards that are lost, delayed, damaged, mislaid or submitted incorrectly.
9. Only original stamp cards issued as part of GRID Summer Side Quests will be accepted. Photocopies, photographs, duplicates, altered cards, forged stamps or otherwise manipulated entries will be invalid.

5. Rank rewards and stamp thresholds

1. Participants may qualify for rank rewards by collecting the required number of valid stamps on their stamp card.
2. The rank thresholds are: GRID ELITE = 2 valid stamps; GRID CHAMPION = 4 valid stamps; GRID LEGEND = 6 valid stamps.
3. Physical rank reward prizes are one per child per eligible rank and are only available while stocks last.
4. Reward prizes cannot be reserved, posted, transferred, exchanged or substituted for cash.
5. Where a participant reaches more than one rank, the Promoter may validate the stamp card before issuing any further reward. The Promoter reserves the right to refuse reward fulfilment where it reasonably believes the card is incomplete, invalid, duplicated, altered or otherwise non-compliant.

6. Available reward prizes

Reward level	Prize / reward	Quantity available	Notes
All competitors	GRID stickers	500	Available while stocks last.
All competitors	GRID drawstring bag	250	Available while stocks last.
All competitors	Main giveaway prize	4	Vouchers redeemable at GRID Braehead tenants. Exact voucher type/value subject to change.
GRID ELITE	Mini football / foam ball	50	Available while stocks last.
GRID ELITE	Additional giveaway entries	+1 entry addition to main £1000 giveaway	Cumulative, subject to valid stamp card and registration.
GRID CHAMPION	GRID bucket hat	50	Available while stocks last.
GRID CHAMPION	Third-party tenant voucher	25 x £10	Lucky-dip mechanic. Voucher tenant/type subject to availability and change.
GRID CHAMPION	Additional giveaway entries	+3 entry additions to main £1000 giveaway	Cumulative, subject to valid stamp card and registration.
GRID LEGEND	GRID water bottle	25	Available while stocks last.
GRID LEGEND	GRID T-shirt	10	Available while stocks last. Sizes subject to availability.
GRID LEGEND	Third-party tenant voucher	10 x £50	Lucky-dip mechanic. Voucher tenant/type subject to availability and change.
GRID LEGEND	Additional giveaway entries	+5 entry additions to main £1000 giveaway	Cumulative, subject to valid stamp card and registration.

7. Voucher lucky-dip mechanic

1. GRID CHAMPION and GRID LEGEND voucher rewards will be allocated using a lucky-dip mechanic, subject to availability.
2. Where a participant qualifies for a relevant voucher reward, the participant or their parent/legal guardian, as directed by the event team, will select a voucher from the relevant prize bowl or allocation mechanism.
3. The voucher selected is the voucher awarded. Participants cannot request, swap or exchange the voucher after selection.
4. Vouchers are third-party vouchers for GRID Braehead tenants. They are subject to the relevant tenant's own terms, conditions, restrictions, expiry dates, opening hours, availability, booking requirements and redemption rules.
5. The Promoter is not responsible for the loss, theft, expiry or inability to redeem a voucher once issued, except where required by law.

8. Main giveaway

1. There will be four main giveaway prizes available.
2. Each main giveaway prize will comprise vouchers redeemable at GRID Braehead tenants. The exact voucher allocation, participating tenant, denomination and prize composition are subject to availability and may change.
3. To enter the main giveaway, the participant must register via the GRID website (gridbraehead.com).
4. Each valid participant will receive one base entry into the main giveaway once registering. Additional entries are cumulative by rank: GRID ELITE receives one additional entry, GRID CHAMPION receives three additional entries and GRID LEGEND receives five additional entries.
5. On the cumulative basis, a participant who qualifies for GRID LEGEND may receive up to ten giveaway entries in total: one base entry, plus one GRID ELITE entry, plus three GRID CHAMPION entries, plus five GRID LEGEND entries.
6. The Promoter will randomly select the main giveaway winners on or before Thursday 13 August 2026 from all valid entries received during the Promotional Period.
7. Winners will be notified by email using the email address provided during registration or on the stamp card.
8. Winners must respond and claim their prize within seven days of notification, unless a different deadline is stated in the winner notification. If a winner does not respond in time, is ineligible, cannot be contacted, cannot collect the prize within the required timeframe or otherwise fails to comply with these Terms and Conditions, the Promoter may select an alternative winner at random.
9. Main giveaway prizes must be collected from GRID Braehead, King's Inch Rd, Renfrew PA4 8XQ, within the timeframe stated in the winner notification. Prizes cannot be posted or delivered.
10. No cash alternative is available. The main giveaway prizes are non-transferable, non-exchangeable and subject to change where circumstances make this necessary.

9. Prize availability and changes

1. All prizes and reward items are subject to availability and while stocks last.
2. The stated prize quantities are maximum available quantities and do not guarantee that every participant will receive every reward item.
3. The Promoter reserves the right to substitute, amend, remove or replace any prize with another prize or reward of similar type or value where circumstances outside the Promoter's reasonable control, stock availability, supplier availability or operational requirements make this necessary.
4. The Promoter reserves the right to end prize redemption for any reward once the applicable stock has been exhausted.

10. Entry restrictions and conduct

1. Only one stamp card may be used by each participating child.
2. Prizes are one per child per eligible reward level, subject to stock availability.
3. Multiple children in the same family may participate, subject to eligibility, availability and the booking rule set out above.
4. Participants must comply with venue rules, tenant rules, health and safety requirements and reasonable instructions from the Promoter, event team and participating tenants.
5. The Promoter reserves the right to disqualify any participant where it reasonably believes there has been fraud, manipulation, collusion, abuse of the promotion, inappropriate conduct, breach of venue rules, breach of tenant rules or breach of these Terms and Conditions.

11. Data protection

1. Participants must register via the GRID website to receive weekly quests. The Promoter may collect and process the participant's name and the parent/legal guardian's email address for the purposes of administering the promotion, sending quest information, validating entries, contacting winners and fulfilling prizes.
2. Where a child's name is provided, the parent/legal guardian confirms that they have authority to provide that information and consent to its use for the administration of the promotion.
3. Personal data will be handled in accordance with applicable data protection law and the Promoter's Privacy Policy. Marketing communications, where applicable, should be managed via a separate opt-in and are not a condition of entry unless clearly stated at the point of collection.
4. The Promoter may share personal data with agencies, suppliers, participating tenants and service providers only where necessary to administer the promotion, validate participation, contact winners or fulfil prizes.
5. Privacy Policy can be viewed and accessed via https://gridbraehead.com/privacy-policy/

12. Liability

1. The Promoter accepts no responsibility for entries, registrations, stamp cards, prize claims or communications that are lost, incomplete, delayed, damaged, misdirected, illegible, corrupted or not received for any reason.
2. The Promoter is not responsible for any cost incurred by participants in taking part in paid tenant activities. Participants and their parent/legal guardian are responsible for checking prices, booking requirements, availability and suitability of each tenant activity before taking part.
3. Nothing in these Terms and Conditions excludes or limits the Promoter's liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.
4. Subject to the above, the Promoter will not be liable for any loss, damage, expense or disappointment suffered by any participant arising from participation in the promotion or acceptance, non-availability, use or misuse of any prize, except where required by law.

13. General

1. By participating, participants and their parent/legal guardian agree to be bound by these Terms and Conditions.
2. The Promoter's decision is final in all matters relating to the promotion and no correspondence will be entered into, except as required by law.
3. The Promoter reserves the right to hold void, suspend, cancel, amend or withdraw the promotion where it becomes necessary to do so.
4. The Promoter must either publish or make available information that indicates that a valid award took place. To comply with this requirement, the Promoter may make available the surname and county of major prize winners to anyone who contacts info@gridbraehead.com within one month of the end of the Promotional Period. Winners may object to this information being made available by contacting the Promoter; however, the Promoter may still be required to provide winner information to the Advertising Standards Authority on request.
5. These Terms and Conditions are governed by English law and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.